Under the competition and consumer protection act 2014, on 31 october the national consumer agency and the competition authority were replaced by the competition and consumer protection commission (ccpc) the commission took over the functions of the two agencies and is responsible for. Role in making the changes that may enable the country to achieve consumer protection is currently the responsibility of the ministry of justice agency in april 1997, the wallis committee of inquiry in australia recommended a similar approach that committee recommended that a single conduct of business regulator. Consumer affairs commission is an agency of the ministry of industry, investment and commerce formalize the establishment of the consumer affairs commission (cac) as a legal body with the requisite powers for effective exercise of its core functions, namely consumer protection and education codify various pieces. There is hereby established a council to be known as the consumer protection council (in this decree referred to as perform such other functions as may be imposed on the council pursuant to this decree 3 agencies or other professional bodies in establishing laboratories or in joint use of testing facilities, common. The purpose of this paper is to examine the role of consumer protection agencies in the light of growing importance of consumerism in developing countries, the paper measures the level of satisfaction with the performance provided by five different consumer protection agencies, in a chosen country, saudi arabia. Federal consumer protection legislation the government of canada has an important role in consumer awareness and protection federal agencies and departments are responsible for enforcing legislation related to various issues, including: consumer product safety food safety consumer product packaging and. The fate of the consumer financial protection bureau is unclear the agency was authorized by the dodd-frank law that set new rules for the financial industry in the wake of the global financial crisis, and it began operating in 2011 last fall, a three-judge panel of the us court of appeals for the district of.
Protection from exploitation consumer education redressal of complaints bulletins and periodicals encouraging honest businessmen connecting link unity quality life for consumer ethical obligations getting public support now let's discuss importance and need of consumer protection one by. You will learn about the government regulatory agencies that protect consumers we'll discuss what the acronyms cfpb, cpsc, ftc, fda, nhtsa, and. The government agency and official responsible for consumer protection seem not to monitor adequately the activities of producers and dealers all these resulted to the massive exploitation suffered by consumers it is against this backdrop that this study seeks to examine the role of consumer protection council in. Role of government on consumer protection in nigeria abasilim angela nneka federal university of technology, akure email: [email protected] edung+234-803-378-6414 abstract the purpose of this study was to examine the effectiveness of government agencies in protecting the nigerian consumers.
Food control is mandatory to ensure the quality, safety and nutritional value of food and to protect the consumer's health it prohibits the a major function of the consumer and industry affairs unit in preparing public information is the enlistment of support from other agencies, individuals and the community education and. The ftc's bureau of consumer protection stops unfair, deceptive and fraudulent business practices by collecting complaints and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and. Abstract this study examines the complex issue of consumer protection in nigeria, with a view to understanding the role of relevant second, consumers' awareness of consumer protection laws is rather low, which results in absence of litiga- tions against control (nafdac) and other regulatory agencies in the recent.
S4(1) prohibits agreements between undertakings, decisions by associations of undertakings and concerted practices which prevent, restrict or distort competition • (a) directly or indirectly fix purchase or selling prices or any other trading conditions • (b) limit or control production, markets, technical development or. There are a number of consumer protection agencies established to assist you with your consumer needs this section is designed to help you understand the roles and legislative (legal) powers of the consumer protection agencies in fiji in totality there are 6 important agencies these are:- 1) fiji commerce commission. The federal and provincial governments are responsible for protecting consumer rights. The government has a duty to protect its people from any form of harm to human health through the use and purchase of items to meet daily needs in light of this, the nigerian consumer protection council (cpc), whose aim is to protect and enhance consumers' interest through information, education and enforcement of.
A key indicator of successful consumer protection practices is the time taken to resolve consumer complaints this helps demonstrate the level and cost of resource required and identifies which agency is best placed to handle the complaints amongst those national regulatory authorities (nra) that reported having a role. Federal consumer protection has long been concentrated in the federal trade commission today, however, nearly 40 federal agencies have some role in consumer protection' many of these agencies have only peripheral professor of law and vice president (bloomington campus), indiana university ab 1956. Consumer satisfaction is derived from the objectives accomplished, roles played and procedural obstacles removed by consumer protection agencies interestingly, the roles played by these agencies proved to be the dimension that influences consumer satisfaction most overall, the paper recommends that the agencies. Research has been identified as one of the three core functions of the consumer affairs division owing to the need of the mti to be continuously compiling reports on selected consumer issues representing the division on various specification committees of the trinidad and tobago bureau of.
Consumer protection law is a one-semester elective subject, usually studied by students in their 3rd to 5th year of law enrolments are usually between 30 and 80 each year topics covered include agency, sale of goods, consumer protection and product liability law consumer protection law is allocated five hours of. State consumer protection securities, real estate and weights and measures the section cooper- ates with these agencies in the investigation of complaints arising in areas of their responsibility the section has established a close relationship with the federal trade commission through the exchange of legal. My task is to discuss basic economics and its application to cu consumer protection issues first, the economics i will discuss the role of government in markets, particularly the importance of th ernment in defining the rules of exchange and the role of govern agencies in enforcing those rules i will also briefly introduce the e.
Making the ministry of supply and internal trade great efforts in controlling markets and achieve safety in all commercial transactions, and therefore our efforts to regulate the relationship between the merchant and the consumer, which is still characterized by a balance in terms of the strength of each party in the context of. The consumer protection council act is provided for under chapter c25, laws of the federation of nigeria 2004 it is an act to provide for the establishment of the consumer protection council and for matters connected therewith the council is made up of a chairman, a representative of each state in the. In australia, the corresponding agency is the australian competition and consumer commission or the individual state consumer affairs agencies the australian securities and investments commission has responsibility for consumer protection regulation of financial services and products however, in practice, it does so.